Terms & Conditions — tg9999

1 Acceptance of Terms

By accessing, registering on, or otherwise using the tg9999 platform — including all casino games, sports betting markets, live dealer tables, crash games, and account management functions available at tg9999.win — you ("the Player") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the tg9999 Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these terms by reference.

These Terms & Conditions apply to all forms of access to the tg9999 platform, including access via desktop browser, mobile browser, any tg9999-branded application, and any future technology interface through which tg9999 services are made available. The terms apply equally regardless of the device, network, or geographic location from which access occurs, subject to applicable local law.

tg9999 reserves the right to update or amend these Terms & Conditions at any time. Updated terms will be published at tg9999.win/terms-conditions with a revised effective date. Continued use of the platform following publication of any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically to remain informed of the current terms.

2 Eligibility & Age Restriction

The tg9999 platform is strictly available to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their account:

• The Player must be a natural person (not a corporation, partnership, trust, or other legal entity).
• The Player must be at least 18 years of age. Access to tg9999 by persons under the age of 18 is strictly prohibited. tg9999 enforces this age restriction without exception.
• The Player must have the legal capacity to enter into a binding contract under the laws applicable in their jurisdiction of residence.
• The Player must not be a current or former employee, director, officer, contractor, or immediate family member of any such person associated with tg9999 or any of its affiliated game providers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi), unless written permission has been granted by tg9999 management.
• The Player must not be accessing the platform in violation of the laws of their country of residence. It is the sole responsibility of each Player to determine whether their use of tg9999 is lawful in their jurisdiction before registering.

3 Account Registration

To access the full range of tg9999 services, including deposits, withdrawals, casino games, and sports betting markets, each Player must register a single personal account. The following conditions apply to account registration:

3.1 One Account Per Player

Each Player is permitted to hold only one registered account on the tg9999 platform. Opening, operating, or controlling multiple accounts — whether under the same name, different names, shared devices, or shared payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.

3.2 Accurate Information

Players must provide accurate, current, and complete information during registration, including their full legal name, date of birth, residential address, and contact details. Providing false, misleading, or incomplete registration information is a material breach of these terms and may result in account suspension, cancellation of pending withdrawals, and forfeiture of bonus balances.

3.3 Identity Verification (KYC)

tg9999 operates a Know Your Customer (KYC) verification process. Players may be required to submit supporting documentation at any stage — including at registration, prior to first withdrawal, or at any point during the account lifecycle — to verify their identity, age, address, and ownership of payment methods used. Accepted documents typically include a national identity card (NID), passport, or driving licence. Failure to complete verification within the timeframe specified by tg9999 may result in withdrawal delays or account restriction.

3.4 Account Currency

tg9999 accounts for Bangladesh-based Players are denominated in Bangladeshi Taka (BDT, ৳). The account currency is set at registration and cannot be changed after the first deposit has been processed. All balances, bonus amounts, withdrawal requests, and transaction records will be displayed in BDT.

4 Account Security

Each Player is solely responsible for maintaining the confidentiality and security of their tg9999 account credentials, including their username, password, and any two-factor authentication codes. The following security obligations apply:

• Players must select a strong, unique password that is not used on any other platform or service.
• Players must not share their login credentials with any third party under any circumstances.
• Players must not allow any third party to access or operate their tg9999 account, whether for betting, game play, or financial transactions.
• Players must notify tg9999 support immediately if they suspect that their account has been accessed without authorisation. tg9999 support is available 24/7 via live chat at tg9999.win.
• tg9999 will never contact a Player to request their password, PIN, bKash mPIN, Nagad PIN, or any other sensitive credential via email, SMS, live chat, or any other channel. Any such request should be treated as fraudulent and reported to tg9999 immediately.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

tg9999 currently accepts deposits and processes withdrawals via the following payment channels for Bangladesh-based Players: bKash, Nagad, Rocket, and Upay mobile financial services. Additional payment methods, including Visa, Mastercard, and selected Bangladeshi bank transfers (BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank), may be available subject to account verification status and current platform configuration.

5.2 Minimum and Maximum Transactions

Minimum and maximum deposit and withdrawal amounts are displayed within the tg9999 cashier section at the time of transaction. These limits may vary by payment method and account verification tier. tg9999 reserves the right to adjust transaction limits at any time with reasonable notice to affected Players.

5.3 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are credited to the Player's tg9999 account balance in real time or within 30 seconds of successful payment confirmation. tg9999 does not charge deposit fees; however, Players should be aware that their mobile financial service provider may apply transaction charges in accordance with its own fee schedule.

5.4 Withdrawal Processing

Withdrawal requests are processed by tg9999 within 5 minutes in the majority of cases for fully verified accounts. Withdrawal processing times may be extended in circumstances including, but not limited to: pending KYC verification, active bonus wagering requirements, security review, suspected fraudulent activity, or technical issues with the receiving payment provider. tg9999 will communicate any withdrawal delay to the Player via the registered email address or account notification system.

5.5 Withdrawal to Payment Source

As a measure to prevent money laundering and financial fraud, tg9999 requires that withdrawals be processed to the same payment method used for the most recent deposit, up to the deposited amount. Remaining withdrawal amounts may be processed to an alternative verified payment method belonging to the registered account holder. Withdrawals to third-party accounts, accounts held in names other than the registered Player's name, or unverified payment instruments are not permitted.

5.6 Currency

All transactions are conducted in Bangladeshi Taka (BDT, ৳). tg9999 does not charge currency conversion fees for BDT transactions. Players using payment instruments denominated in currencies other than BDT may incur conversion charges applied by their payment provider; tg9999 has no control over and accepts no liability for such third-party charges.

6 Bonuses & Promotions

tg9999 offers various promotional bonuses to eligible Players from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and tournament prizes. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is offered:

• Bonuses are available only to Players who have completed the tg9999 registration process and meet any additional eligibility criteria specified in the relevant promotion.
• Each Player is entitled to claim each specific bonus offer only once, unless otherwise stated. Attempts to claim a bonus multiple times via duplicate accounts constitute a breach of these terms.
• All bonus funds are subject to wagering requirements, which will be clearly stated in the specific promotion terms. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the stated wagering requirement has been satisfied in full.
• Wagering requirements must be met within the validity period stated for each bonus. Bonus funds that remain unwagered at the expiry of the validity period will be automatically removed from the Player's account without compensation.
• tg9999 reserves the right to modify, suspend, or withdraw any promotional offer at any time, including where there is evidence of abuse, exploitation of wagering terms, or technical error in the bonus configuration.
• In the event of a conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms will prevail to the extent of the inconsistency.

7 Betting & Gaming Rules

7.1 Sports Betting

All sports betting markets on the tg9999 platform — including cricket (BPL, IPL, Bangladesh Tigers fixtures, T20 World Cup, ICC tournaments), football, kabaddi, and other sports — are governed by the specific rules applicable to each market, which are accessible within the sports betting section of the platform. In the event of ambiguity, tg9999's interpretation of any rule or market settlement decision is final and binding.

7.2 Casino Games

Casino games available on the tg9999 platform — including slots from Pragmatic Play, Microgaming, NetEnt, and Red Tiger; live tables from Evolution Gaming and Ezugi; and crash and instant-win titles from Spribe — are governed by the rules published by the respective game studio provider. tg9999 does not control the outcome of any game provided by a licensed third-party studio and accepts no liability for game outcomes beyond the fair presentation of results as provided by the relevant provider's certified random number generator (RNG).

7.3 Void Bets and Technical Errors

tg9999 reserves the right to void any bet or game round where there is evidence of a technical error, data feed failure, pricing error, or any other circumstance that has resulted in markets being offered or settled incorrectly. In such cases, stakes will be returned to the Player's account. tg9999 will not honour winnings resulting from clearly erroneous odds or game configurations, regardless of whether the error was identified before or after settlement.

7.4 Minimum and Maximum Stakes

Minimum and maximum stake amounts for sports betting and casino games are displayed within the relevant product section at the time of wagering. These limits may vary by game, market type, event, account tier, and current platform configuration. tg9999 reserves the right to apply individual account stake limits at its discretion, particularly in circumstances where unusual wagering patterns are identified.

8 Prohibited Conduct

The following conduct is strictly prohibited on the tg9999 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all balances, and reporting to relevant authorities where required:

• Registering more than one account per person, household, device, or IP address.
• Providing false, fraudulent, or misleading personal information during registration or KYC verification.
• Using the platform while under the age of 18.
• Colluding with other Players to manipulate the outcome of any game or sporting event.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the tg9999 platform in any manner not expressly authorised.
• Exploiting errors, software bugs, or vulnerabilities in the platform to generate illegitimate winnings. Any winnings obtained through exploitation of a technical error will be voided and the account will be subject to review.
• Engaging in any form of money laundering, fraud, or financial crime through the tg9999 platform or its payment channels.
• Attempting to circumvent deposit limits, self-exclusion, or other responsible gaming controls through any means, including opening a new account.
• Sharing, selling, transferring, or otherwise making available tg9999 account access to any third party.
• Using a payment method that does not belong to the registered account holder or that has not been authorised for use by its legitimate owner.

9 Responsible Gaming

tg9999 is committed to promoting responsible gaming among all Players on the platform. The following tools and policies are in place to support Players in maintaining control over their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account dashboard. Once a deposit limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours.
• Session Time-Out: Players may set a session time-out of between 1 and 24 hours, during which access to the tg9999 platform is temporarily suspended.
• Self-Exclusion: Players who wish to take a longer break from gambling may request self-exclusion for a period of 1 month, 3 months, 6 months, 12 months, or permanently. Self-exclusion requests are processed within 24 hours and result in complete suspension of account access and all marketing communications.
• Reality Checks: Players may enable periodic in-session notifications that remind them of the duration of their current gaming session.

If you are concerned that your gambling is becoming a problem, we encourage you to contact the tg9999 responsible gaming team at [email protected]. Full details of all available responsible gaming tools are published at tg9999.win/responsible-gaming. tg9999 is a platform for adults aged 18 and above only.

10 Intellectual Property

All intellectual property on the tg9999 platform — including the tg9999 brand name, logo, website design, software, content, graphics, game interfaces, and all associated materials — is owned by or licensed to tg9999. Nothing in these Terms & Conditions grants the Player any licence, right, or interest in the tg9999 intellectual property beyond the limited right to access the platform for personal, non-commercial gaming purposes.

Game titles, studio brands, and provider names (including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) are the intellectual property of their respective owners. Their appearance on the tg9999 platform reflects a commercial licensing arrangement between tg9999 and each respective provider and does not imply any endorsement of the tg9999 brand by those providers.

Players may not copy, reproduce, distribute, publish, display, transmit, or create derivative works from any tg9999 platform content without prior written consent from tg9999.

11 Limitation of Liability

To the maximum extent permitted by applicable law, tg9999 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the Player's use of the tg9999 platform, including but not limited to:

• Loss of funds resulting from gambling activity conducted in accordance with these terms.
• Service interruptions, downtime, or technical failures affecting access to the platform or the ability to place or settle bets.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers, including bKash, Nagad, Rocket, and Upay.
• Unauthorised access to a Player's account resulting from the Player's failure to maintain credential security.
• Decisions made by third-party game providers in respect of RNG outcomes, game rule interpretation, or technical dispute resolution.
• Any loss arising from the Player's reliance on information, statistics, odds, or market data displayed on the platform.

tg9999's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms & Conditions shall not exceed the net deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim.

12 Privacy & Data

tg9999 collects, processes, and stores personal data from registered Players in accordance with the tg9999 Privacy Policy, available at tg9999.win/privacy-policy. By accepting these Terms & Conditions, Players also consent to the collection and processing of their personal data as described in the Privacy Policy.

tg9999 will not sell, rent, or otherwise transfer Player personal data to unaffiliated third parties for commercial purposes without the Player's explicit consent, except where required to do so by applicable law or regulatory obligation, or where necessary to facilitate payment processing through authorised partners such as bKash, Nagad, and Rocket.

13 Amendments to These Terms

tg9999 reserves the right to amend these Terms & Conditions at any time. Where changes are material, tg9999 will endeavour to provide reasonable notice to active Players via account notification or registered email address prior to the amended terms taking effect. The revised terms will be published at tg9999.win/terms-conditions with an updated effective date.

Players who do not accept the revised terms must cease using the tg9999 platform and may request account closure by contacting tg9999 support at [email protected]. Continued use of the platform following the effective date of any amendment constitutes acceptance of the revised terms.

14 Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising between a Player and tg9999 in connection with these terms or the use of the platform, the parties agree to first attempt resolution through tg9999's internal dispute resolution process, which can be initiated by contacting the support team at [email protected].

tg9999 will acknowledge all formal dispute submissions within 5 business days (Bangladesh Standard Time, UTC+6) and endeavour to provide a final response within 14 business days. Where a dispute cannot be resolved through the internal process, further options for resolution will be communicated to the Player in writing.

15 Contact Information

If you have questions about these Terms & Conditions, your account, or any tg9999 service, please contact the support team using the following details:

These Terms & Conditions were last updated on 1 January 2026 and supersede all previous versions. The English-language version of this document is the authoritative version and shall prevail in the event of any inconsistency with any translation.